Privacy Policy

Effective Date: [Insert Date]

Valhalla IT (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

🔹 Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Business name

  • Any information submitted through contact forms

🔹 Non-Personal Information (Automatically Collected)

We may automatically collect certain data when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral source

  • General geographic location

This information may be collected using technologies such as cookies, analytics tools, and tracking pixels.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide support

  • Improve website performance and user experience

  • Analyze traffic patterns and visitor behavior

  • Understand industries and types of businesses interacting with our site

  • Maintain the security and integrity of our systems

We only collect and use data necessary for legitimate business purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Analyze website traffic

  • Track user behavior

  • Improve site functionality

Cookies are small data files stored on your device that help identify returning users and understand usage patterns.

You can disable cookies through your browser settings, though this may impact site functionality.

4. How We Share Information

We do not sell your personal information.

We may share information in limited circumstances:

  • With service providers (e.g., analytics tools, hosting providers)

  • To comply with legal obligations

  • To protect the rights, property, or safety of Valhalla IT or others

All third parties are expected to maintain appropriate data protection practices.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

While no system is completely secure, we follow industry best practices to reduce risk and protect data integrity.

Businesses are expected to maintain appropriate safeguards based on the sensitivity of the data they collect.

6. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of certain data collection practices

To exercise these rights, contact us using the information below.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill business purposes

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

8. Third-Party Services

Our website may use third-party tools (such as analytics providers) that collect, monitor, and analyze usage data.

These services operate under their own privacy policies, and we encourage you to review them.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Legal Compliance (U.S. & North Carolina)

Valhalla IT operates in the United States and complies with applicable federal and state privacy and consumer protection laws.

Under U.S. law, businesses that collect personal information must clearly disclose:

  • What data is collected

  • How it is used

  • How it is shared

The Federal Trade Commission (FTC) enforces requirements that businesses:

  • Do not misrepresent privacy practices

  • Maintain reasonable data security safeguards

  • Honor stated privacy commitments

11. Updates to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy, you may contact us:

Valhalla IT
Email: support@valhalla-rmm.com
Business Hours: Monday–Friday, 8:00 AM – 5:00 PM (Eastern)

Analytics Disclosure Add-On

Valhalla IT may use analytics tools to better understand:

  • Website traffic

  • User interactions

  • Industry engagement

This information is used solely to improve services and user experience.